GET READY FOR AN UPGRADED PICKLEBALL EXPERIENCE!

CBAPB IS

TRANSITIONING

TO PLAYBYPOINT

We're excited to announce that CBAPB is moving from PlayTime Scheduler to a new scheduling and payment platform: Playbypoint. This change will help us improve operations, communication, and—most importantly—your pickleball experience.

WHY WE’RE MAKING THE SWITCH

  • Financial Accountability

    As our club has grown, managing everything as a cash-only operation has become risky. Moving to a cashless system offers better oversight, security, and transparency.

  • All-in-One Platform

    Playbypoint gives us tools for court reservations, session management, host check-ins, lessons, and more—all in one place.

Item 1 of 5

BENEFITS FOR YOU

  • Book courts in just a few clicks.

  • Get alerts for upcoming sessions, cancellations, and announcements.

Item 1 of 6

Playbypoint FAQs

  • You’ll be able to trade in any unused punches for session credits in Playbypoint.

    One punch = one session credit. This exchange will take place in May, with details and deadlines announced soon.

  • Yes. The platform costs $299/month, plus credit card processing fees (2.7% + $0.15 per transaction). We believe the improved security and efficiency are well worth the cost—and we are not raising any membership or session fees.

  • Yes. You’ll either use a session credit from your package or pay per session with a card. Rates remain $5 for members and $8 for non-members.

  • Once logged into Playbypoint, you can purchase a 10-session package for $40. These credits will live in your account wallet and automatically apply when you register for a session.

  • Yes. Playbypoint uses CardPointe by Fiserv, a global leader in secure payment processing. The system complies with PCI DSS standards and has been fully vetted by our team.

  • You can cancel within the designated cancellation window to receive your session credit back. For emergencies or sudden illness, email us and we’ll gladly restore your credit.

  • You can register using either session credits or by paying for a single session at the time of registration. One or the other is required to hold your spot.

  • Yes. Playbypoint includes waitlist functionality, and we’ll share full details as we near our May launch.

  • No. CBAPB is transitioning to a fully cash-free system to improve safety, tracking, and efficiency.

  • Playbypoint will now manage memberships automatically—no more paper forms or spreadsheets. Renewal will happen annually in December, or on your sign-up anniversary after May 1, 2025.

  • You’ll use the Playbypoint app or the CBAPB website (CBAPB.com). We’ll walk you through the setup process before launch and offer support if needed.

A Note for Our Hosts

Playbypoint makes hosting easier and more streamlined:

  • Hosts are automatically added to their sessions

  • Check-in is simple—no more tracking punch cards or collecting payments

  • Communication with members will be faster and more reliable

  • Club messages, events, and court rental announcements can be shared in real time

We are incredibly thankful for our hosts and volunteers. This transition is a step toward supporting you better and making your role more focused on the game—not the logistics.

Want to see Playbypoint in action?

Curious how other clubs are using Playbypoint? Check out the pickleball facilities around the U.S. already using the platform

Explore how the system works in real time—get a preview of the user experience, how booking looks, and what to expect when we launch at CBAPB.

WHAT’S NEXT?

We’ll be launching the Playbypoint system this May, with booking starting soon after. Stay tuned for step-by-step setup instructions, and don’t hesitate to reach out with questions at councilbluffsapb@gmail.com.

We appreciate your patience and support as we make this exciting leap forward together!